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Everything ending in "-ING" In this post, we would like to focus on BOOKING appointments at TAO which includes: Requirements for booking an appointment Booked appointments protocol Rescheduling & Cancellation policy Multiple appointment bookings As a small business, we are greatly impacted by the number of appointments...

Asking a client recently about her goals for the day's session she struggled to find the words to express what she needed. We prompted, "Do you want to relax?" SHE REPLIED: "NO, I don't want to relax!" Now that might seem strange to some as massage is typically...